Subject description

Business process management (BPM) combines a process centric and cross-functional approach to improving business performance. A BPM solution makes use of IT to model, analyse, redesign, automate, manage and optimise business processes to ensure consistent outcomes and to take advantage of improvement opportunities. In this subject students learn important process-centric … For more content click the Read More button below.

Equivalence

ISIT332 - Business Process Management

Delivery

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Teaching staff

Subject coordinators

Engagement hours

Contact Hours:2 hr lecture & 2 hr computer lab

Learning outcomes

On successful completion of this subject, students will be able to:
1.
Explain the process-centric approach in business performance improvement.
2.
Model and represent a business process with the aid of tools.
3.
Apply both qualitative and quantitative process analysis methods.
4.
Apply process redesign heuristics to develop process change options.
5.
Understand workflow technology and its support for business process automation.
6.
Apply the BPM approach to a real world business process case.

Assessment details

Business Process Modeling

BPM case study and report

Final Exam

Work integrated learning

Foundational WIL:This subject contains elements of "Foundational WIL". Students in this subject will observe, explore or reflect on possible career pathways or a work-related aspect of their discipline.

Textbook information

No prescribed textbooks for this subject.

Contact details

Faculty contact

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